Build your Sitejabber rating and protect your reputation on one of the largest consumer review platforms in the US
Sitejabber is one of the largest consumer review platforms in the United States, listing over 1 million businesses and hosting millions of customer reviews. It was founded specifically to help consumers make safer decisions when shopping online -- which means its audience is highly engaged and actively researching businesses before purchasing.
Sitejabber profiles frequently appear on the first page of Google for searches like your business name plus "reviews" -- meaning potential customers encounter your Sitejabber rating before they even visit your website. For ecommerce, SaaS, and online service businesses, managing this profile proactively is an important part of a complete reputation strategy.
Sitejabber profiles rank on page 1 for brand + reviews searches. A strong rating directly shapes first impressions before your website loads.
Shoppers researching online businesses check Sitejabber before purchasing. A 4+ star rating removes buying friction and increases conversion rates.
Unlike reviews on your own site, Sitejabber is independent. Consumers trust third-party ratings far more than self-reported testimonials.
A strong Sitejabber presence complements your Google and Trustpilot profiles, creating a consistent reputation story across every platform.
Every method we use complies with Sitejabber review policies. We only work with genuine customers who have actually used your service. We have helped 500+ businesses grow their ratings without a single policy violation.
Sitejabber is a consumer review platform designed to help people evaluate online businesses before making a purchase or signing up for a service. It is used primarily by US consumers researching ecommerce stores, SaaS products, subscription services, and online service providers. The platform lists over 1 million businesses and hosts millions of published reviews.
Many businesses are listed automatically once they receive their first review. You can also claim your profile proactively through the Sitejabber business portal, giving you access to review management tools and the ability to respond to reviews. Fix Business Reviews sets this up as part of our onboarding process.
Yes. Sitejabber allows businesses to invite customers via email. This is the primary way businesses build their review count. Fix Business Reviews sets up a compliant invitation campaign that sends requests at the optimal time after a positive interaction.
Sitejabber profiles frequently appear in Google search results when people search for your business name plus the word reviews. If your Sitejabber profile has a low rating, it becomes a dominant trust signal for those searchers. Managing both platforms is important for a complete reputation strategy.
Yes. Sitejabber has a content policy and a business dispute process for reviews that violate their guidelines. Reviews from non-customers, reviews with prohibited content, and clearly fake reviews can be flagged for investigation. Fix Business Reviews manages this process as part of our service.
For most businesses, Google is the highest priority, followed by Trustpilot for ecommerce. Sitejabber occupies an important third position for online businesses because of its Google search visibility. The right priority depends on your business type. See our Trustpilot and Google Business Reviews services.
Most businesses see a meaningful increase in review volume within 30 days of launching a campaign. Rating improvement typically follows within 60 to 90 days, depending on your starting point and customer volume. High-transaction businesses see the fastest results.
We will review your Sitejabber profile and tell you exactly what needs to improve.
Measurable improvement in 60 days or we keep working free.